Services & support

Customer-centered, beyond customer satisfaction

TBF has established a professional sales and service team. Whether it is technical consultation, product selection or troubleshooting, our customer service team can provide fast and professional response. We not only provide standard products, but also provide customized solutions according to the special requirements of customers to meet the specific requirements of different industries and applications.

  • Technical support

    Pre-sales technical support:

    Recommend the best solution according to users' needs and industries.

    Technical support during and after sale

    In the sensor industry, the company has absolutely rich experience, and eight domestic offices set out nearby to provide on-site technical support and solve technical problems for you at any time.


    If you have any questions about Tupperware and our products, please feel free to contact our technical customer service.
    At the moment you choose us, no matter where you are, whenever you need it, our team will always be on standby, providing you with first-class products and 24-hour timely service, and breaking through the wireless possibility to meet your expectations.
    Do you need support? Please contact our technical service team directly.

  • Sales business consultation

    If you have any questions about TBF and our products, please feel free to contact our business customer service.
    For all business problems related to quotation, order and delivery time, our internal sales service department will be happy to provide support to our customers.
    The products have passed IS0 900120165 quality system certification, ATF169492016 automobile industry quality management system certification, EU CE certification, US UL certification, EU ATEX certification, IECEX certification, China national coal mine safety certification, explosion-proof certification, 3C certification etc.

  • Product customization

    Support parameter customization: such as measuring range, accuracy, output signal, package size, environmental adaptability (high temperature resistance/waterproof/explosion-proof).

    Special function customization: Such as self-diagnosis, electromagnetic interference resistance (EMC) and low power consumption design.

    Industry adaptation:

      • Automotive Electronics: Vehicle Gauge Sensor in Accordance with AEC-Q100 Standard

      • Medical equipment: biocompatible materials, aseptic packaging.

      • Industrial automation: anti-vibration and anti-chemical corrosion design.